Registrations are first come, first served and high demand often leads to waitlists. Early registration is strongly recommended.

PAYMENTS: Payment is due upon registration. Registration is not guaranteed until payment has been received. All students must register and have their tuition paid before attending the first class. Payment can be made by Mastercard, Visa or cheque (payable to Carousel Theatre for Young People).

COMMUNICATIONS: CTYP requires all communications with parents to go through CTYP Administrative Staff. We do not give out faculty phone numbers and email addresses and request faculty do not provide these to parents. Please direct all questions and concerns to CTYP’s Education Coordinator (education@carouseltheatre.ca). CTYP faculty should not be approached regarding babysitting or other direct services.

BEFORE AND AFTER CLASS: Carousel Theatre for Young People and our instructors are not responsible for students before and after class time. A $10 fee is charged for all late pick–ups. Please note: early drop–offs are not permitted. Students 12 and over may be given permission by their parent or guardian to arrive and depart without an adult.

AGE: Students must be registered in the classes that correspond with their age. In the case of mid-semester birthdays, students may register based on their age at the end of the semester. Carousel Theatre for Young People reserves the right to exchange students into the appropriate age category, or fully withdraw them if there isn't availability in their correct age group.

Children must be fully-potty trained in order to attend any CTYP drama classes or camps.

ABSENTEEISM: Please call or email us in advance if your child will be absent from a class. Absenteeism can be very disruptive, so please ensure your child does not miss more than two classes. If your child misses two or more classes their role in the final showcase may be limited. If your child misses 4 or more classes, Carousel Theatre for Young People reserves the right to cancel the registration.

LATENESS: Please ensure your child arrives on time for class. We respectfully request that you do not send your child to class if they will be more than 10 minutes late (without prior approval from Instructors or administrative staff).

GUESTS IN CLASS: For the comfort of our students and instructors, parents/guardians are not permitted to observe classes.Students ages 11 and up participating in a cultural exchange program may request advance permission for their exchange guest to attend up to 2 classes during a term. CTYP may not be able to grant permission in all cases. Parents are requested to make a donation to the Drama School Bursary Fund equal to the cost per class attended by a guest. Apart from confirmed and pre-discussed support workers, no other guests are permitted.

ELECTRONIC DEVICES: Students may not use cell phones or other electronic devices during class, unless given express permission by the instructor. All non-accessibility related devices must be turned off and/or tucked away. Instructors may collect devices during class and return them at the end of class.

MINIMUM ENROLMENT: Carousel Theatre for Young People reserve the right to cancel classes due to insufficient enrolment. In the event of a cancellation, a full refund will be provided.

REMOVAL FOR CONDUCT: Carousel Theatre for Young People has ZERO tolerance for bullying of any kind. Such behavior can result in the automatic cancellation of a registration. In such an event, a tuition refund will not be provided

MEDICAL OR LEARNING NEEDS: Parents/guardians are required to inform Carousel Theatre for Young People at the time of registration of any allergies, or physical, emotional, or learning needs their children may have.

If your student requires considerable 1:1 support with instructors outside the classroom during class time, please contact the Education Coordinator for further information. Carousel Theatre for Young People is dedicated to creating a safe and inclusive creative learning environment for all students, but our resources may vary depending on the program.

WHAT TO WEAR: Children should wear comfortable clothing that is easy to move in. We recommend tights, shorts or leggings under skirts. For safety reasons, all students must wear shoes in class or be barefoot, as socks and stockings are a slip hazard. In rainy weather, please bring a pair of dry indoor shoes.

CANCELLATION POLICY: If you cancel your drama school registration after it has been processed but at least two weeks before the class begins, CTYP will refund tuition less an administration fee of $25.00. If you cancel registration less than two weeks before the class begins, CTYP will refund tuition less an administration fee of $50.00. If registration is canceled within 72 hours of the start date of the class, CTYP will refund 50% of the tuition as a credit onto your account. Exceptions only made in case of medical emergencies. If you wish to cancel after the class start date please see below for Withdrawal policy.

There are no refunds for Spring Break Camps, Pro-D Day Camps or Summer Drama Camp cancellations made 2 weeks or less prior to the class starting.

WITHDRAWAL: If you decide after attending the first or second class that you do not want to continue, let us know before the third class and we will refund 50% of your tuition as a credit onto your account, less the cost of classes that have taken place. Before the third class is the withdrawal deadline.

Please Note: the student must have attended a class to qualify for this refund. After the third class, CTYP will not issue any refunds.

There are no refunds for withdrawals from Spring Break Camps, Pro-D Day Camps or Summer  Camps.

EXCHANGES: Space permitting, exchanges are possible within a semester (i.e., from one time slot to another of the same course), and are subject to a $10.00 exchange fee. If you wish to switch from one semester to another, the cancellation fees listed above may be applied if it is less than one month prior to the start of the term being transferred out of.

REFERENCE LETTER REQUESTS: CTYP is pleased to provide letters of support for students upon request. To be eligible to receive a letter of support:

1. The student must have completed one full semester (minimum 9 weeks) in CTYP’s Drama School within the previous 6 months.

2. During the semester for which the reference letter is requested, the student cannot have missed more than 2 classes.

3. CTYP requires four weeks notice in order to issue a reference letter.

Request for a reference letter can be made through the Education Coordinator. Please send your request to education@carouseltheatre.ca

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